Terms And Conditions

Welcome to Janeey Hair. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Us
Janeey Hair is a Nigerian-based business that specializes in selling premium wigs and hair accessories. We offer products through our website and provide nationwide delivery.

2. Eligibility
You must be at least 18 years old or have the permission of a legal guardian to use this website or make a purchase. By using our website, you confirm that you meet this requirement.

3. Product Information
We strive to display our products as accurately as possible. However, colors and textures may vary slightly due to photography, lighting, and screen display differences. All products are subject to availability.

4. Orders and Payments
All prices are listed in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.
We accept payments via secure gateways such as Paystack or Flutterwave.
Once payment is confirmed, you will receive an order confirmation via email or WhatsApp.
We reserve the right to cancel or refuse any order at our discretion, particularly in cases of suspected fraud or misuse.

5. Shipping and Delivery
We offer delivery across Nigeria. Delivery timelines vary depending on your location and will be communicated upon order confirmation.
Shipping fees, if any, will be displayed at checkout.
Janeey Hair is not responsible for delays caused by courier companies or unforeseen circumstances.

6. Returns and Exchanges
Due to the nature of wigs and for hygiene reasons, we do not accept returns or exchanges unless the product is defective or incorrect.
If you receive a damaged or wrong item, contact us within 48 hours of delivery with clear photos.
Approved issues will be eligible for exchange or store credit.

7. Use of Website
You agree not to:
Use the website for unlawful purposes
Attempt to hack or disrupt the website’s security
Copy or reproduce content without permission
We reserve the right to suspend or terminate your access if you breach these terms.

8. Intellectual Property
All content on this website (text, images, logos, designs) is the intellectual property of Janeey Hair and may not be used or reproduced without our written permission.

9. Limitation of Liability
Janeey Hair is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the specific product in question.

10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your personal data.

11. Changes to Terms
We may update these Terms at any time. All changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Janeey Hair
📍 Shop FBE5, New Banex Plaza, Wuse 2, Abuja, Nigeria
📧 info@janeeyhair.com
📞 +234 906 007 4580