Privacy Policy

At Janeey Hair, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, in accordance with applicable privacy laws and regulations.

1. Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information:
Full Name
Email Address
Phone Number
Delivery Address
Billing Information (when making purchases)
Social Media Handles (if provided)
Non-Personal Information:
Browser Type and Version
IP Address
Device Type
Pages Visited and Time Spent
Referring Website

2. How We Use Your Information
We use your information to:
Process and fulfill orders
Send order updates and confirmations
Provide customer support
Respond to inquiries or complaints
Improve our website and user experience
Send promotional emails (only if you opt-in)
Prevent fraudulent activities and enhance security

3. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:
Payment Processors (e.g., Paystack, Flutterwave)
Delivery and Logistics Providers
Email Marketing Platforms (if you’ve opted into newsletters)
Legal Authorities when required by law
All third parties are required to handle your data securely and in compliance with applicable laws.

4. Data Protection
We take appropriate security measures to protect your personal data, including:
SSL encryption on our website
Secure payment gateways
Restricted access to personal data within our team
Regular monitoring for security vulnerabilities

5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. These may track usage behavior, remember login details, or personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to your data
Request deletion of your data (unless we are legally required to keep it)
Withdraw consent for marketing communications
File a complaint with a data protection authority
To exercise any of these rights, please contact us at:
📧 info@janeeyhair.com

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such information, we will delete it promptly.

8. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated “Effective Date.” Continued use of our website means you accept the updated terms.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Janeey Hair
📍 Shop FBE5, New Banex Plaza, Wuse 2, Abuja, Nigeria
📧 info@janeeyhair.com
📞 +234 906 007 4580